UNIFIED COMMUNICATIONS
CallSource's customers needed instantaneous real time data feeds for leads, sales, and pertinent inquiries sent to mobile devices. CTI's custom solutions provided this ability. CMS and other call statistics that make up the metrics of a successful marketing campaign were delivered to all team members so advertising dollars and plans could be changed as the expectations were adjusted in near real time. Recorded calls were instantly compressed and send to the mobile device for accurate qualification of dispositions.
REALTIME CMS
Using SMS broadcast delivery methods, CTI allowed T-Mobile to recieve real time updates of marketing campaigns for thier crucial product launches and customer loayalty programs.
PACIFICORP
Pacificorp would see a massive influx of calls when a power outage occured. By pushing updates to affected customers via mobile devices, they could mitigate redundent inquiries with proactive information. In addition, a customer could respomd to realtime alerts to update service agents who would relay this information to their customer contact centers.
INVENTORY MANAGER
Using GPS, RFID and wifi, Sacramento County Fair is able to track locations and quantities of vendor stock and report real time inventories and track crowd flows to assist in modifying supplies to raise profitability.
MIDWAY MESSENGER
Butler Amusements needed a way to communicate instantly with tens of thousands of fair goers via LCD displays mounted throughout their fairgrounds. With MM, any authorized user with a mobile device with connectivity can update the flat panels via a custom private web server. When not in use, a custom playlist can be set to inform and entertain guests.
EAT SMART
By incorporating 'Blood Sugar Stabilization' techniques, users can create and follow diets based upon their own Body Mass Index (BMI). By using personal information, every users experience is custom tailored to their exact body types. Eat Smart can also locate the nearest location to find the best ingredients to use in your meal plan, and what to order in case you happen to eat out. It's like having a nutritionist in your pocket!
CHEF MARC
The new "Chef Marc" app allows you to create the best and most healthy meals the Chef Marc way. With a webkit based framework, the app can be redressed for any occasion. Watch the video below for a Holiday demonstration.
